Resin support

How can we help?

Find the right path quickly, or email a real person on the Resin team.

Email supportTypical response within two business days.

iPhone app

Screen Time access, focus sessions, notes, and calendar setup.

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Chrome extension

Site access, protection status, sync, and block lists.

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Billing and Pro

Trials, renewals, restoring purchases, and subscription access.

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Account and data

Sign-in, device sync, exports, privacy, and account deletion.

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Quick answers

A few things worth knowing.

Why does Resin ask for Screen Time access?

Apple requires explicit Family Controls authorization before Resin can shield apps. Your app selections stay private to the system and Resin’s blocking features.

Why does Chrome say protection needs setup?

The extension needs one-time site access to redirect the distracting domains you choose. Open extension settings, grant access, then tap Retry sync.

How do I manage or cancel Pro?

Resin Pro is purchased through Apple. Open iPhone Settings → your name → Subscriptions to change or cancel it.

Can I delete my account?

Yes. Open Account in Resin and choose Delete Account, or email us if you cannot access the app.

Privacy or security question?

We will never ask for your password, Apple ID credentials, Google password, or private note contents.

Read the privacy policy →